Updated Customer Web Stores from Azox

The team at Azox has been busy updating current customer sites to the latest version of eSource, which is our ecommerce software. The latest completed update was for Dr. Hauschka. The Dr. Hauschka web store sells natural skin care products and makeup.

Dr. Hauschka’s new website runs on eSource 3.4. The company also chose to add one page and guest checkout. This feature helps provide a better user experience in several ways. With the checkout process, users want to complete their transactions quickly and easily. By offering one page/guest checkout, users are able to make purchases without creating an account. Further, all the information required for the purchase can be entered on one screen. The upgraded web store can be viewed here.

Another one of our customers, Recreation Supply Company, has chosen to upgrade to eSource 3.4. This company sells swimming pool supplies on their ecommerce website. The upgraded version of their web store also includes one page/guest checkout in addition to dimension groups. Dimension groups is a tool that allows similar items in your database to be lumped together under one item. For example, a clothing retailer would use this feature to group together several pairs of denim that are all the same style, but are available in various sizes and washes. Recreation Supply Company’s upgraded web store can be viewed here.

Dental City, a provider of dental products, is also now running their web store using eSource 3.4. They too opted for one page/guest checkout and also added filters. The filters feature allows users to better refine their search results using specific attributes, such as color or size. Check out their updated web store here.

If you are a current customer and are interested in how an upgrade can benefit you, contact our sales team to schedule a demo.

B2B Ecommerce is on the Rise in 2013; Are You Missing Out?

B2C ecommerce has been around for a while now. When compared to B2B ecommerce, B2C  ecommerce is by far the veteran, however according to research conducted by Forrester, by the end of 2013, B2B ecommerce sales will reach $559 billion. This amount is more than twice the amount of B2C ecommerce sales. With that said, it is clear that B2B ecommerce is growing at a rapid rate.

What’s so appealing about B2B ecommerce?

Providing a B2B shopping environment online for your customers greatly enhances convenience. Customers are able to browse and research products at their leisure any time of the day. Creating this 24/7/365 access is crucial for companies in the global market.

How to make your B2B ecommerce web store a hit amongst customers

Since B2C web stores have been around longer, many have mastered the art of creating a user-friendly environment that customers enjoy. Think Amazon, for example. Given this fact, it is no wonder why many B2B ecommerce websites mirror some of the more successful B2C web stores in an attempt to provide their customers with an intuitive shopping experience and a secure, streamlined checkout process. To do this, B2B ecommerce websites will often have advanced search capabilities to make it easier for users to browse their large inventories. Thorough product details are another important feature. Simply providing the product name and price is not enough with all the media available. Product demo videos or multiple images should be used as well.

In addition to the benefit of having an online shopping environment that is always available, another advantage of a B2B ecommerce web store is the ability to provide users with logins. These logins can be linked to accounts that provide each customer with features that simplify making purchases, like the ability to reorder previous orders or view catalogs specific to them. Other self-service features that help with the user experience might include online bill pay or the ability to view different types of reports, like payment history.

To have a successful B2B ecommerce business, it is important that you target your buyers effectively and have a strong web store with features that make the user experience enjoyable. With the predicted growth in B2B ecommerce sales, a great deal of revenue is being missed out on by companies that do not have an Internet presence.

B2B ecommerce websites build on Microsoft Dynamics GP are one of the products offered by Azox. To learn more about this solution, visit our website.

Big Fireworks Ecommerce Website Built on Dynamics GP is User-Friendly, Navigable and Includes Streamlined Payment Processing

Streamlined Payment Processing

The most recent deployment from Azox is both a business facing and customer facing ecommerce website built on Dynamics GP for BigFireworks. Big Fireworks uses these ecommerce sites to sell fireworks to both consumers and distributors. The different types of fireworks available include aerial assortment packs, firecrackers, fountains, roman candles, three inch finale repeaters and more.

Big Fireworks needed a website that would allow potential customers to navigate their broad product portfolio, make purchases smoothly and securely and would have an overall positive impact in order to promote repeat business.

Navigability

From the homepage, shoppers are provided with a left side menu that separates the various fireworks alphabetically by type. From here, a consumer or distributor can select the type of firework they are interested in, for example bottle rockets. This will take them to a new screen where all variations of bottle rocks are displayed with more in depth product information, such as price and stock availability. These products can further be sorted by price, number or name to help customers find what they are looking for. From here, the customer can choose to add any quantity of the desired firework to their cart by entering a custom number in a box provided. Some fireworks feature video demos as well.

Secure Payment Processing

On the homepage, Big Fireworks provides a minimum that consumers and distributors must reach for making an order in their ecommerce store. Once the order minimum has been added to a shoppers’ cart, they can click “checkout” and begin the process of making a purchase. Return customers can login to retrieve their saved data, such as shipping address, or new customers can create an account. Several types of payments are accepted include ACH and credit cards. Payments are processed securely and sensitive data is stored off site.

A Lasting Impact

Big Fireworks has an ecommerce website that is easy to browse. There are video demos and product reviews for consumers to view prior to making a purchase decision and several payment types are accepted to make the checkout process smooth. These features provide a positive experience for customers. It is also easy to find Big Fireworks on social media for further company research by following the links provided on their website.

Big Fireworks is one of many full ecommerce solutions built on Dynamics GP developed by Azox. Learn more about Azox ecommerce and secure ACH/credit card processing software for Dynamics GP by visiting our website. 

Existing Customer Implements Multi-Store to Create Separate B2C Website for Different Product Line

Taurus, one of our current customers, has a new B2C ecommerce website built on Dynamics GP. The company chose to use our multi-store feature in order to have a separately branded website that runs off the same database as their existing site.

The new website for Taurus showcases the line of Diamondback Firearms products they sell. These products include apparel, gun parts and accessories. When a user visits the website, products can be browsed by rifle parts, rifle accessories, pistol accessories and apparel. The website is very straightforward and easy to browse. Users simply select items they want to purchase to add to their shopping cart. When viewing items in the shopping cart, users are informed of available inventory so they can be certain that the products being purchased are in stock. Then, as the users proceed through checkout, they will have the option to either create a new account, or if they are a return customer, they can log in to the account they created previously.

This new website runs off the same Dynamics GP database that Taurus’ existing website uses. This is possible through use of multi-store, one of the many features available to those who use Azox ecommerce solution. This feature makes it possible to add an additional, separately branded site and is cost-effective. It is also convenient as all product information for both sites can be found and pulled from the same location. Thus, the new Taurus site is able to have its own unique URL, a custom look and all product information can be added easily using the same database as the first web store.

Diamondback Firearms was established in 2009 and is located in Cocoa, Fla. When it comes to the firearms industry, the company makes safety one of their top priorities. To view the new B2C ecommerce website for Taurus that sells Diamondback Firearms’ product line, follow this link.

To learn more about how Azox ecommerce solutions for Dynamics GP can help your business grow on the Internet, visit our website.

B2B Ecommerce Websites from Azox: One New, One Upgraded

A consumer-facing B2C site for Zila went live a couple weeks ago and now the company’s B2B ecommerce website is ready. Zila is an oral hygiene company that makes products used for oral care and cancer screening and sells them to dental professionals. The company’s B2B ecommerce website provides an environment that these professionals can use to browse electric toothbrushes, lasers, oral medications and more. While searching Zila’s inventory, users will be shown related products based on what they are viewing to encourage up selling and cross selling. From the back end, Zila employees are also able to assign specific users unique catalogs as they deemed fit. This web store is equipped with a shipping rate calculator that provides UPS, USPS, FedEx and Purolater rates as well as Azox Credit Card Extension, which allows customers to submit credit card payments in Microsoft Dynamics GP that are processed real time.

In addition to this new B2B site, Azox has also completed an upgrade for Eminence, one of their existing customers. Eminence is a loudspeaker manufacturing company. The company has implemented Azox B2B ecommerce solution for Microsoft Dynamics GP as well as Azox Credit Card Extension, an epayment solution. The company was looking for a way to expedite the checkout process, so they opted for a new add-on. The Eminence B2B site now features one page\guest checkout, which makes placing an order quick and easy.

If you are in the market for a B2B or B2C web store, contact Azox today to learn more about what our solution offers. Azox also provides a Sales Portal site for customer service employees and sales reps as well as a mobile store. In addition to ecommerce, Azox has payment processing solutions for both ACH checks and credit cards as well as an online bill pay add-on module.

Join Azox for an Informative Webinar this Month!

The first of our monthly webinars will take place this week and will cover the benefits of using online bill pay. Interested in a different topic? Each month, we host three webinars. Topics covered include benefits of using our ecommerce solution that integrates with Microsoft Dynamics GP, secure payment processing and online bill pay. These webinars are available at no cost to you and last about 30 minutes. Please join us to learn more about our products! This month, the webinar schedule is as follows:

Advantagesof Online Bill Payment for Microsoft Dynamics GP

Wednesday, February 13, 2013

12:00 – 12:30 p.m. EST

Using our online bill pay solution will make it easier for your business to collect payments efficiently and on time. This solution, which integrates with Microsoft Dynamics GP, can be added to new or existing websites and allows customers to view, print and pay invoices online.

Secure Credit Card Processing in Microsoft Dynamics GP

Wednesday, February 20, 2013

12:00 – 12:30 p.m. EST

Azox Credit Card Extension provides businesses with a fast, secure and reliable system for accepting both credit card and ACH payments while seamlessly integrating with Microsoft Dynamics GP. This solution allows you to process and validate a transaction anytime; it provides enhanced security by storing data off site through tokenization and is PA-DSS certified and PCI compliant.

Integrated E-Commerce for Microsoft Dynamics GP

Tuesday, February 26, 2013

12:00 – 12:30 p.m. EST

Azox eSource Ecommerce Engine is available for three different environments, B2B, B2C and Sales Portal, which is used by customer service or sales employees. All three are compatible with Microsoft Dynamics GP and help a business grow online. These ecommerce solutions synchronize with Microsoft Dynamics GP to provide inventory and pricing information real time, which allows customers to see the most up-to-date information possible. In addition to placing orders online, customers are also able to track their packages, check their account statuses and pre-print invoices.

Capture a Piece of Ecommerce Sales this Valentine’s Day

Online retailers haven’t made it past the holiday craze just yet. Christmas may be behind us, but Valentine’s Day, the second largest gift giving holiday of the year, will be here in no time. National Retail Federationhas predicted that consumers will each spend $130.97 on gifts, up from $126.03 last year, with an estimated total of $18.6 billion. Consumers purchases will include candy, flowers, jewelry, greeting cards, gift cards and other goods for their significant others as well as for family members, friends, co-workers and even their pets. Given the current economic conditions, it will be more common for consumers to buy conventional items, like candy or greeting cards this Valentine’s Day.

Not only is spending predicted to increase, but so will the amount of consumers planning to shop online. Based on a survey of 5,815 consumers, 26.3 percent of them will choose to do their Valentine’s Day shopping online, an increase of 7 percent from 2012. Additionally, 40.7 percent of those who own a smartphone will choose to shop online using their device. Likewise, 46.9 perfect of those who own a tablet will not only make Valentine’s Day purchases from their device, but will also use it for researching gift ideas.

There are a few ways you can capitalize on a portion of sales this Valentine’s Day. For starters, you must have established a store online. To get started with the foundation, contact the Azox team to learn more about our integrated ecommerce solution for Microsoft Dynamics GP. If you’re already online, try one of these ideas:

•  Run a Valentine’s Day promotion, such as special pricing, a BOGO offer or a coupon.
• Create a custom catalog that includes items relevant to the holiday, such as flowers, candy or jewelry.
• Setup related products with a Valentine’s Day theme by assign parent/child relationships to different items in stock.
• Offer a quick, one-page guest checkout screen for new customers that may be shopping last minute.

Don’t miss out on this and other busy online shopping days because you lack an online store or need to improve your current site. Having an integrated ecommerce storefront will increase consumer awareness of your brand and will also improve your sales. Azox offers ecommerce solutions for B2B, B2C and customer service sales portal environments. These web stores are easy to build and include modules that make all of the above mentioned tips possible and more. Contact us today to learn more.

Zila Implements Azox B2C E-Commerce Solution with B2B to Follow

Azox has launched another new site, a consumer-facing web store that sells brush heads for professional, electric toothbrushes. This B2Cecommerce website was built for Zila to sell their Rotadent brand replacement brush heads that are designed for professional rotary toothbrushes. Soon, Zila will also have a B2B ecommerce web store to sell their other product lines to dental professionals.

Zila’s B2C ecommerce website displays the brush heads in two categories, Plus and Classic, making it easy for consumers to find what they are looking for. Once a consumer has made a purchase decision, it is easy for them to add and remove products from their shopping carts. Then, when it comes time to check out, return customers have the option to login or a new customer can create an account. When the checkout screen had been reached, shipping information is calculated for the consumer and from this point, since Zila has also implemented Azox Credit Card Extension, an ACH or credit card payment can be processed instantly. On the back end of things, this B2C ecommerce website is built on Microsoft Dynamics GP, which allows Zila to manage inventory real time, providing customers with the most up-to-date information possible.

This oral hygiene company is based in Fort Collins, Colo. with manufacturing facilities there as well as in Batesville, Ark. They are dedicated to finding suspicious abnormal oral lesions for pathology, preventing and treating gum disease and general oral health management. One way the company works towards this goal is by making products used for oral care and cancer screening that are sold directly to dental professionals, as well as the brush heads sold on the B2C website geared towards consumers.

Azox has developed and branded numerous B2C web stores in addition to B2B and customer service sales portal sites. Azox further offers epayment solutions that include ACH check/credit card processing and onlinebill pay. For those in the market for an ecommerce solution for Microsoft Dynamics GP, Azox hosts monthly informative webinars and offers personal demos. The company also provides product demo videos on their website and a multitude of data sheets and white papers to answer questions. For further information, Azox can be contacted at sales@azox.com or by calling (734)928-6010.

25 Great Cases for ERP System

There are many reasons to implement an enterprise resource planning (ERP) system, such as Microsoft Dynamics ERP. Our latest white paper, 25 Brilliant Ideas to Outsmart Your Competition with Microsoft Dynamics ERP, provides 25 real cases of how different companies in varying industries benefited from implementing one of these solutions. To read these success stories, download the white paper for free from the Azox website.

Many existing companies use ERP software to store both internal and external information across their entire organization in one place. This includes accounting, human resources, sales, marketing and more. When this data is located in one place, it becomes easily accessible by all employees, which in turn makes the flow of information within the business more efficient and the task of managing connections easier. This shared database typically operates real time, which ensures all information is as up to date as possible. It is also easy to install and get up and running. These systems typically use a database to host information and are able to operate with different types of computer hardware and network configurations.

ERP systems have been around for years. Originally they were used solely for back office functions, such as accounting or human resources. Then later the integration of front office functions came, such as Customer Resource Management (CRM) or ecommerce solutions like what we provide.

Microsoft Dynamics ERP is a type of this software and features four primary products, AX, GP, NAV and SL. These solutions have been implemented by both midsize companies as well as divisions of larger organizations. Benefits specific to using a Microsoft Dynamics ERP include:

• Connection of information across the entire company, both internally and externally.
• Readily accessible financial information and reports.
• Management of routine tasks, freeing up time for employees.
• Clear visibility into factors surrounding your company’s performance, such as profitability or areas that could use improvement.

These benefits and more can all be experienced once your company has implemented an ERP system, such as Microsoft Dynamics ERP.

In some situations, additional solutions will be necessary to make your system complete. These add-ons provide additional functions not offered by your chosen ERP. Azox, for example, is an ISV offering add-on ecommerce solutions as well as online bill pay and check/credit card processingfor Microsoft Dynamics GP. Azox epayment solutions will soon be compatible with Microsoft Dynamics NAV and CRM as well.

Reading about how real companies have benefited from implementing Microsoft Dynamics ERP for their organization will provide insight into how these systems are beneficial. Download our latest free white paper to read about 25 success stories and check out this infographic for more information.

Use of Multi-Store Feature Allowed Company to Establish a Unique Shopping Environment for Separate Division, Dimond Lighting

Another new site has gone live. Dimond Lighting has selected our business-to-consumer (B2C) ecommerce solution hosted in the cloud for creating an online catalog that displays their product line, which includes a variety of lamps. Dimond Lighting is a division of ELK, a company that designs and imports outdoor lighting fixtures, decorative accessories and furniture for residential, designer and commercial use. ELK has also chosen Azox for their online store and has implemented our business-to-business and customer service sales portal environments along with our e-payment solution for ACH check and credit card processing. These solutions are all built on the company’s existing ERP system, Microsoft Dynamics GP.

Dimond Lighting’s online catalog displays the various lamps offered by the company. The lamps are organized by type, for example table or floor lamps, and then by style, such as contemporary, traditional or kids. As a user browses the various selections, related products are suggested based on the item being viewed. The web store also includes a store locator feature, which allows users to find a location near them.

This online environment, which was an addition to ELK’s ecommerce website, was created using multi-store. This is a feature offered by Azox that makes the process of adding an additional, separately branded site more cost-effective. Further, since Dimond Lighting’s site was built on the same Microsoft Dynamics GP database as the online store for ELK, all the product information can be found and pulled from the same location. Thus, through using the multi-store feature, Dimond Lighting was able to have its own unique URL, a custom branded site and all product information could be added easily using the same database as the first web store built for ELK.

Azox has provided solutions similar to this for business of all sizes around the globe in the automotive, distribution, food and beverage, medical equipment, non-profit and retail industries. Azox is a recognized leader in providing both ecommerce and epayment solutions. For more information about these ecommerce environments built on Microsoft Dynamics GP and either our check/credit card processing or online bill pay solutions, contact Azox today. Each month we offer free, informative webinars about our products or you can setup a personal demo to gather more information.

New Ecommerce Solutions Compatible with Microsoft Dynamics GP Provided by Azox for Two Companies

Azox has upgraded and launched two sites, Joffrey’s Coffee & Tea Companyand The Salvation Army Central Territory.

The first site, Joffrey’s, has implemented Azox eSource B2B and Sales Portal ecommerce solutions. These solutions have made it possible for the company to provide streamlined checkout along with the ability to track orders and sales history of customers. Additionally, their new web store was easy to build through use of drag and drop web parts and blends in with their already existing website. Joffrey’s is also able to keep inventory quantity and pricing updated easily and monitor behavior of shoppers while using the Azox ecommerce solution, which integrates seamlessly with Microsoft Dynamics GP.

Joffrey’s Coffee & Tea Company is located in Tampa, Fla. and sells gourmet, artisan roasted coffee and specialty teas, including black, green, red and white teas. Their products can be purchased at grocery stores, gourmet markets and coffee shops. Further, Joffrey’s products are used by hotels and resorts as well as some fine restaurants.

The upgrade to The Salvation Army Central Territory’s web store makes this company the first site to be using Azox eSource 3.3, which was launched in December 2012. Through their B2C storefront, The Salvation Army sells clothing, books, music and gifts. The Salvation Army has also implemented Azox Credit Card Extension to make checkout smooth and secure for consumers.

Azox develops and creates a variety of ecommerce solutions for companies around the globe in different industries. Ecommerce solutions are provided for B2B and B2C companies. A Sales Portal site for enhanced customer service is also an option, as is providing a web store for mobile users. These ecommerce sites are equipped with a number of standard features, such as inventory management, SEO functions and web analytics. Different modules are also available and include filters, product rate/review, one page checkout and more. Azox provides e-payment solutions as well, including credit card/ACH processing and online bill pay. These products are all compatible with Microsoft Dynamics GP. For more information about this ecommerce solution, credit card/ACH processing or online bill pay, contact Azox today.